Frequently Asked Questions

What is the turnaround time?


Standard turnaround time is 5-7 business days. Processing time may vary depending on order volume.

Can my console be modded?

Yes. All Nintendo Switch models and firmware versions can be modified. When a new firmware update is released, custom firmware support is typically updated within about a week.

Do I need to provide a modchip?

No, we provide the modchip.

Can I play games online?

Yes — with limitations.

Your console will be configured with a dual-boot setup:

  • Official Firmware (OFW): Play your legitimately owned games online as normal.
  • Custom Firmware (CFW): Nintendo’s online services are blocked to reduce the risk of console bans.

Online play is only supported on official firmware with legally owned titles.

How to ship my console?

After placing your order, you’ll receive detailed shipping instructions by email. The same information is also available on our shipping information page.

Place Your Order Here